1. The value chain helps in identifying:

2. In the value chain, firm infrastructure provides support for:

3. Primary activities are directly involved in:

4. Operations in the value chain refers to:

5. Procurement in the value chain is primarily concerned with:

6. Firm infrastructure in the value chain includes:

7. Primary activities in the value chain directly relate to:

8. Support activities in the value chain primarily assist:

9. The value chain is used to analyze:

10. Which of the following is an example of a primary activity in the value chain?