Value Chain - Quiz | SaliceSalice

1. Support activities in the value chain primarily assist:

Competitors in the market

Sales teams

Product pricing

Primary activities in creating value for the customer

2. Procurement in the value chain is primarily concerned with:

Setting product prices

Handling customer complaints

Purchasing the inputs required for the company’s operations

Promoting products to customers

3. Which of the following is a primary activity in the value chain?

Operations

Technology Development

Human Resources Management

Firm Infrastructure

4. Which activity in the value chain is focused on creating demand for the product?

Human Resources Management

Procurement

Marketing and Sales

Technology Development

5. Which of the following is an example of a primary activity in the value chain?

Service

Human Resources Management

Firm Infrastructure

Technology Development

6. Operations in the value chain refers to:

Identifying new market segments

Recruiting new employees

Managing sales teams

Converting raw materials into finished products

7. Firm infrastructure in the value chain includes:

Packaging of finished products

General management, planning, finance, and legal functions

Sales training

Marketing campaigns

8. Support activities are important in the value chain because they:

Set the company’s marketing strategy

Handle direct customer interaction

Assist primary activities and help create more value in the final product

Reduce production quality

9. Value chain analysis helps a company to identify:

Areas for cost reduction and increased efficiency

The best advertising platforms

New employee recruitment strategies

Competitors in the market

10. In the value chain, firm infrastructure provides support through:

Sales promotions

Manufacturing products

Advertising campaigns

Planning, finance, legal, and overall management of the firm

Question 1 of 10