Value Chain - Quiz | SaliceSalice

1. Which of the following is an example of a primary activity in the value chain?

Firm Infrastructure

Human Resources Management

Service

Technology Development

2. What is the primary goal of value chain analysis?

Reduce employee salaries

Limit marketing campaigns

Increase production costs

Identify activities that create value for customers and improve competitive advantage

3. Support activities are important in the value chain because they:

Handle direct customer interaction

Set the company’s marketing strategy

Reduce production quality

Assist primary activities and help create more value in the final product

4. Which activity in the value chain is focused on creating demand for the product?

Procurement

Human Resources Management

Marketing and Sales

Technology Development

5. Procurement in the value chain is primarily concerned with:

Handling customer complaints

Purchasing the inputs required for the company’s operations

Promoting products to customers

Setting product prices

6. The value chain helps in identifying:

Activities that add value and those that do not add value to customers

Employee salary packages

The best advertising platforms

Ways to cut marketing budgets

7. Which support activity in the value chain involves recruiting, hiring, and training employees?

Technology Development

Procurement

Firm Infrastructure

Human Resources Management

8. The value chain concept emphasizes:

Hiring new employees

Reducing customer engagement

Analyzing the contribution of each activity to a company’s value and profitability

Reducing marketing expenses

9. Operations in the value chain refers to:

Identifying new market segments

Converting raw materials into finished products

Recruiting new employees

Managing sales teams

10. In the value chain, firm infrastructure provides support for:

The entire organization, ensuring smooth functioning and value creation

Advertising campaigns

Only primary activities

Reducing sales team size

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