1. A “big-box” retailer refers to:

2. Which of the following is an example of direct retailing?

3. The key success factor for e-retailing is:

4. Retailing primarily involves:

5. Which retail format operates based on membership?

6. According to Kotler, retailing decisions start with:

7. A store offering a wide variety of goods under one roof is called:

8. Loss leaders are used to:

9. The key characteristic of retailing is:

10. Which type of retailer operates without a physical storefront?